Swapadilly Learning – Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Swapadilly Learning ("Swapadilly,” "we,” "us,” or "our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://swapadilly.com and use our tutoring services.

By using our site, you agree to the terms of this Privacy Policy.

1. What Information We Collect

a. Personal Information

• Name
• Email address
• Usernames
• Profile photo and biography (optional)
• Tutor qualifications and subject expertise
• Payment details (processed via Stripe – we don’t store credit card numbers)

b. Platform Usage Data

• Quiz results
• Educational materials downloaded or shared
• Messages exchanged between tutors and learners
• Scheduling and session history
• Ratings and reviews

c. Technical Data

• IP address
• Device type and browser information
• Referring website
• Time spent on the platform
• Pages visited

2. How We Use Your Information

• Create and manage user accounts
• Connect students and tutors
• Deliver learning sessions and track progress
• Process payments via Stripe
• Send important communications (lesson reminders, receipts, updates)
• Improve our services through analytics
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We only share it in the following ways:

• With service providers such as Stripe (payments) and Google Analytics (usage tracking)
• With tutors or students, as needed to deliver services (e.g., name, chat, booking info)
• With authorities, if required by law or to protect our legal rights

4. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Request account deletion ("Right to be Forgotten”)
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at tutoring@swapadilly.com or adjust your settings in your account dashboard.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Cookies and Analytics

We use cookies to:

• Remember user preferences
• Track usage patterns
• Improve website functionality

We use Google Analytics to understand how users interact with the platform. You can opt out by visiting Google Analytics Opt-out Browser Add-on.

7. Data Security

We implement appropriate technical and organizational safeguards, including:

• SSL encryption
• Secure data hosting
• Restricted access to personal information

However, no system is 100% secure. You use the platform at your own risk.

8. Children’s Privacy

Swapadilly does not knowingly collect information from children under the age of 13 without verifiable parental consent. If we become aware of such data, it will be promptly deleted.

9. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the platform. The updated policy will take effect as of the "Last Updated” date above.

11. Contact Us

Swapadilly Learning
East Sunrise Highway
Freeport, Grand Bahama, Bahamas
📧 tutoring@swapadilly.com